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The UCDSB Service Excellence Awards program is a peer-to-peer employee recognition program that recognizes exceptional service to our students, their families and our co-workers.
Nominations can be submitted by staff, students, parents or guardians, and community members until March 27, 2026.
Start your nominations at this link.
There are many ways that exceptional service can be demonstrated by UCDSB staff. Some or all of the UCDSB’s Qualities of Service Excellence are exemplified by recipients of these awards.
UCDSB Qualities of Service Excellence
Caring:
These staff members show they care not just about their work, but the people around them. They ensure people feel supported in their role and have a willingness to listen and help where needed. They make people feel seen, respected, and valued. They support a culture of care within the workplace by being present, respecting their colleagues, and paying attention to the needs of others.
Also looks like: connected, empathetic, generous, appreciative
Collaborative
These staff members help make the group gel or the problem solving easier by coming up with ideas, asking questions, listening to others’ interests and perspectives, providing feedback and jumping in to share the workload. Collaboration ensures a better outcome for all involved.
Also looks like: supportive, active listener, inclusive, team-oriented
Exceeds Expectations
Staff members who exceed expectations regularly put in a high level of effort and deliver quality work that is appreciated and noticed. These people motivate and inspire others to learn, grow, and excel in their work. They are enthusiastic and open to adapting along the way when needed.
Also looks like: flexible, attention to detail, innovative, engaged
Leadership
Staff members with leadership qualities embrace change, solve problems and challenge the status quo in their role. They are often the reason that new ways to improve practices are discovered. They work to implement new ideas of their own and of their colleagues. These people are action oriented, make decisions, stay accountable, and see projects/tasks/problems through to the end.
Also looks like: decisive, creative, resilient, courageous
2024-2025 Service Excellence Award Recipients